1. Introduction
GRIEFS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website griefs.xyz (the "Site") and use our software, Texture Ripper (the "Software"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the Software.
2. Collection of Your Information
We collect information to provide and improve our services. The information we collect is strictly for operational purposes.
Information You Provide to Us
- Account Information: When you register for an account, we collect your username, email address, and password. Your password is encrypted and stored in a hashed format; we cannot see or access your plain-text password.
- Contact Information: If you contact us directly, we may receive additional information about you such as your name, email address, and the contents of the message you may send us.
Information We Collect Automatically
- Device and Plan Information: When you use our Software, it communicates with our servers to validate your license. During this process, we collect your email, a hashed version of your password for authentication, your computer's device name, and the version of the Software you are using. This is strictly to enforce your subscription plan's device limit and to ensure you have a valid license.
- Log Data: For security and operational purposes, our servers automatically log certain events. This includes your IP address when you log in to your account on our website. We also log key account activities, such as registration and login events, which are visible to you in your account dashboard.
Financial Information
All purchases and financial transactions are handled through a third-party payment processor. We do not collect or store any sensitive financial information, such as full credit card numbers. We only receive a confirmation that a payment has been made, which is linked to your account to activate your plan.
3. Use of Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Site and Software.
- To create and manage your account and authenticate your access.
- To process your transactions and activate your subscription plan.
- To enforce your plan's terms, such as the registered device limit.
- To send you essential communications, such as email verification, password resets, and other account-related notices.
- To respond to your comments, questions, and provide customer service.
- To monitor for security purposes and prevent fraudulent activity.
- To display your account activity (like login history) to you in your user dashboard.
4. Disclosure of Your Information
We do not sell, trade, rent, or otherwise share your personal information for marketing purposes.
We may share information in the following limited situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
- Third-Party Service Providers: We may share your information with third-party vendors and service providers that perform services for us, such as our payment processor or email delivery service. These third parties are only provided with access to the information necessary to perform their specific functions and are obligated to maintain the confidentiality of your information.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
7. Your Privacy Rights
You may review, change, or terminate your account at any time by logging into your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and/or comply with legal requirements.
If you have questions or comments about your privacy rights, you may email us at support@griefs.xyz.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@griefs.xyz